Terms of Service

These Terms govern access to and use of the Services. The definitions below explain how key names are used in both these Terms and the Privacy Policy.

By accessing or using the Services after these Terms are made available, you agree to follow them to the extent that agreement is enforceable under applicable law. If you do not agree, do not use the Services. If you use the Services for a Restaurant, you also confirm that you are authorized to act for that Restaurant in connection with your use.

These public Terms do not replace any separately agreed plan, offer, order, or written terms. Additional terms may apply when they are presented and agreed.

The Privacy Policy explains how Noshva handles personal information. It is a transparency document and is not blanket consent to every possible use of information.

These Terms do not limit any right, remedy, warranty, condition, liability, or obligation that cannot lawfully be limited or waived.

Noshva

The service or trade name used for the Services.

Restaurant

A participating restaurant or restaurant organization that uses or provides experiences through Noshva.

Business User

A Restaurant owner, administrator, manager, staff member, or other authorized person using Restaurant tools.

Customer

A restaurant guest, public visitor, or person using a Noshva Rewards experience.

Location

A Restaurant location configured in the Services.

Rewards

Restaurant-configured digital stamp, reward, and redemption experiences supported by Noshva technology.

Services

Noshva websites, public restaurant pages, digital menus, Rewards experiences, Restaurant Dashboard, scanner and operator experiences, Pilot access requests, and related support and web services.

Restaurant Content

Information, media, settings, links, offers, and other material a Restaurant supplies or configures.

Noshva is a software and technology platform. Depending on the Restaurant, Location, access level, and feature availability, the Services may include:

• public restaurant landing pages and QR-based entry points;
• digital menus, restaurant information, Help Me Choose, and device-local My Picks;
• digital Rewards, stamps, staff scanning, and reward-redemption mechanics;
• Restaurant Dashboard, team, device, operator, Location, and QR tools;
• aggregate and customer-level operational insights available to authorized Restaurant users; and
• installable or browser-based web experiences for supported devices.

Noshva is not the Restaurant. Noshva does not prepare, manufacture, sell, serve, or deliver restaurant food, and does not guarantee a Restaurant’s food or service. The current Services are not a Restaurant guest checkout, payment, ordering, delivery, or point-of-sale service.

The availability and exact form of a feature can vary. Describing a feature in these Terms does not require Noshva to make it available to every user or maintain it permanently.

Business Users must provide accurate account information, use only access they are authorized to use, and keep account, device, operator, PIN, and other credentials confidential. A Restaurant is responsible for deciding which people may use its workspace and for maintaining appropriate internal roles and permissions.

• Do not share credentials with an unauthorized person or allow an unauthorized device to remain active.
• Promptly disable or report access that is no longer authorized or may be compromised.
• Use staff, scanner, and operator tools only for the Restaurant and Location for which access was granted.
• Do not claim authority to bind or act for a Restaurant unless you actually have that authority.

Noshva does not represent that the Services independently verify a person’s corporate authority. Activity through an authorized account or device may be treated as Restaurant activity, subject to applicable law and the facts of the access or incident.

Each Restaurant is responsible for Restaurant Content it supplies, selects, or configures, including menu items, descriptions, prices, availability, images, dietary and allergen labels, ingredient or food-related statements, hours, address and contact details, links, announcements, offers, Rewards settings, and staff or member information it enters.

The Restaurant represents that it has the rights, permissions, and authority needed to provide, process, and publish its Restaurant Content. The Restaurant must keep that content accurate, current, and not misleading; handle personal information lawfully; meet accessibility requirements that apply to it; and ensure its content and use of the Services comply with applicable law and do not infringe another person’s rights.

As between the Restaurant and Noshva, the Restaurant retains whatever ownership or other rights it has in Restaurant Content. It grants Noshva a limited, non-exclusive licence to host, store, format, display, transmit, process, and otherwise use that content only as reasonably needed to operate, secure, maintain, and provide the Services. This licence does not transfer ownership to Noshva.

Noshva may remove, restrict, or disable content or access where reasonably necessary to address unlawful, infringing, unsafe, fraudulent, abusive, or technically harmful material or conduct, subject to applicable law.

Customers may browse a Restaurant’s public page or menu, keep device-local picks, use Help Me Choose, follow Restaurant-selected links, or participate in Rewards where offered. A Customer must use the Services lawfully and must not manipulate Rewards, QR codes, tokens, accounts, or Restaurant access.

Restaurants remain responsible for their own food, services, offers, Rewards programs, and interactions with Customers. Noshva supplies the technology used to present or record those experiences. A Customer’s rights against a Restaurant or Noshva depend on the facts and applicable law and are not removed by these Terms.

The Services do not currently ask Customers for a date of birth or implement a general age-verification process. A person who requires parent or guardian authorization under applicable law should use the Services only with that authorization.

An experience clearly labelled as a demo or preview may use fictional or illustrative content. It does not create a real Restaurant, Rewards, purchase, or other transaction.

Help Me Choose applies deterministic matching to Restaurant-provided menu labels and information. Noshva does not independently verify a Restaurant’s ingredients, allergens, dietary claims, preparation methods, cross-contact controls, prices, availability, or menu accuracy. Results can be incomplete, unavailable, or inaccurate when Restaurant Content is incomplete, outdated, or incorrect.

The Restaurant remains responsible for its food, preparation, service, representations, and legal obligations. Nothing in this section reduces a responsibility that Noshva or a Restaurant cannot lawfully exclude.

Noshva provides technology used to record and facilitate Rewards activity. Participating Restaurants configure and provide their own Rewards programs and offers and are responsible for their descriptions, rules, availability, and fulfilment.

• Authorized Restaurant staff or devices record eligible stamp and reward activity.
• Some redemption mechanics require Rewards to be saved to a recoverable Google-linked account before a temporary redemption QR can be created.
• Noshva may correct an obvious technical or ledger error and may restrict activity reasonably believed to involve fraud, abuse, or a security issue.
• Program availability and treatment of accrued progress may be affected by Restaurant program changes, account status, fraud or security controls, technical limitations, Restaurant discontinuation, and applicable law.

Noshva does not promise that a Restaurant will maintain or honour a particular offer, and Noshva does not promise to reimburse a Restaurant reward. Any specific reward terms displayed by a Restaurant apply subject to applicable law. These Terms do not create an unstated expiration date, cash value, transfer right, forfeiture rule, refund, or compensation entitlement.

Noshva may provide aggregate interaction measurements and Restaurant-scoped Rewards or customer insights to authorized Business Users. These outputs are intended for informational and business-assistance purposes. They are not accounting, financial, or professional advice.

To the maximum extent permitted by applicable law, Noshva does not guarantee that every metric is complete, continuously available, perfectly accurate, or attributable to a particular business result. Display windows are not promises about data retention. Noshva does not guarantee increased sales, revenue, visits, retention, or any other business outcome.

Restaurant access is currently reviewed. A request does not automatically create a workspace, begin billing, or create a paid subscription. Pilot access does not automatically convert to paid access.

Noshva does not currently provide live public self-service checkout. Pilot access and any future paid access may be subject to the plan, offer, order, or other terms presented when access is granted or purchased. Before a paid arrangement binds a Restaurant, the applicable price, currency, taxes, billing interval, renewal, cancellation, and refund terms must be presented in the relevant offer, order, or purchase flow.

Public plan descriptions and prices may change for future offers. A prospective change does not rewrite an already agreed obligation except as the applicable agreement and law allow. These Terms do not create an automatic renewal, cancellation timing, tax rule, refund policy, or payment obligation that was not otherwise presented and agreed.

You must not use or attempt to use the Services to:

• create fraudulent stamp, correction, reward, or redemption activity;
• manipulate a QR code, public code, redeem token, credential, PIN, device, account, role, or Location access;
• access another person’s, Restaurant’s, tenant’s, or Location’s information or tools without authorization;
• impersonate another person or misrepresent authority, identity, affiliation, or Restaurant information;
• introduce malware, disrupt the Services, bypass access controls, probe for unauthorized access, or compromise security;
• use automated collection or scraping in a harmful, unlawful, excessive, or access-restricted manner; or
• publish or transmit unlawful, infringing, fraudulent, abusive, or technically harmful content.

This section does not prohibit activity protected by applicable law, including rights that cannot be waived or lawful good-faith security research conducted without accessing, damaging, or exposing other people’s data or disrupting the Services.

Noshva relies on service providers for functions such as authentication and data infrastructure, hosting, anti-abuse protection, and support when enabled. A payment provider is relevant only if a payment flow is actually made available. Third-party availability, maintenance, or failure can affect the Services.

Restaurants may configure links to independent maps, websites, social networks, review services, messaging services, or other destinations. Those destinations may have their own terms and privacy practices. Noshva does not control an independent destination merely because a Restaurant links to it. Nothing here excludes a responsibility Noshva has under applicable law for its own selection or use of service providers.

As between you and Noshva, Noshva and its licensors retain their rights in the software, branding, interfaces, documentation, and original platform materials that form the Services. Restaurant Content remains subject to the Restaurant Content section above.

While your access is authorized, Noshva grants you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose. You may not copy, resell, sublicense, reverse engineer, defeat technical protections, or create a competing service from protected parts of the Services except to the extent applicable law expressly permits that activity despite this restriction.

Noshva is an early-stage service. Features may evolve, availability may vary, maintenance or outages may occur, third-party dependencies may fail, and compatibility may vary by device, browser, operating system, or configuration. Noshva does not promise 24/7 availability, a particular uptime, an offline experience, a support response time, or permanent continuation of any feature.

Noshva may prospectively modify, restrict, suspend, or discontinue part of the Services where reasonably necessary for product changes, maintenance, security, fraud or abuse prevention, legal compliance, unauthorized use, or protection of the Services or others. Notice will be provided where required by applicable law or an applicable agreed order. Mandatory consumer rights remain unaffected.

This disclaimer does not exclude a warranty, condition, privacy or security obligation, or other right or responsibility that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Noshva will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, opportunity, data, goodwill, or business interruption, arising from or related to the Services, Restaurant Content, reliance on analytics or informational outputs, or independent third-party services.

Where liability cannot lawfully be excluded, it is limited only to the maximum extent permitted by applicable law. These Terms do not exclude or limit liability for intentional wrongdoing, gross negligence, fraud, bodily or personal injury, or any other conduct, injury, right, or remedy to the extent that applicable law does not permit exclusion or limitation.

To the extent permitted by applicable law, the Restaurant will indemnify and defend Noshva against a third-party claim, liability, damage, cost, or reasonable legal expense to the extent caused by the Restaurant’s Restaurant Content, food or service, menu or allergen representation, offer or Rewards program, unlawful or infringing conduct, staff or device misuse, or material breach of these Terms.

This obligation does not apply to the extent a claim is caused by Noshva’s gross negligence, intentional wrongdoing, or another responsibility that cannot lawfully be shifted or indemnified. Noshva will provide reasonable notice of a covered claim and will not agree to a settlement that imposes a non-monetary obligation on the Restaurant without its reasonable consent. This section does not impose a broad indemnity on ordinary Customers or Rewards users.

The Noshva Privacy Policy explains the personal information Noshva handles, why it is used, the role of participating Restaurants and service providers, browser and device storage, retention criteria, and available request channels. These Terms do not eliminate Noshva’s statutory privacy obligations, and agreement to these Terms is not blanket consent to an unrelated or undisclosed use of personal information.

Access may end through user action, Restaurant or team removal, Pilot or authorized-access expiration, security or fraud restriction, service discontinuation, or another lawful reason. Ending access does not promise that every related record will be immediately deleted or exported.

Subject to applicable privacy law and the Privacy Policy, some records may remain where reasonably necessary for security, fraud prevention, ledger and record integrity, dispute resolution, legal obligations, or legitimate operation of the Services. Rewards, Restaurant Content, public routing, and other information may require different treatment depending on the record and the relationship involved.

If a provision is prohibited or unenforceable in a particular context, it applies only to the extent permitted and the remaining provisions continue where the law allows. These Terms do not displace mandatory consumer, privacy, language, accessibility, food-safety, or other legal protections.

Noshva may update these Terms prospectively as the Services, business, or legal requirements change. The page will show a new “Last updated” date. Noshva will provide reasonable notice of a material change where appropriate or required by law and will seek additional consent or acceptance where applicable law requires it. A change does not retroactively rewrite an obligation that cannot lawfully be changed that way.

These Terms were last updated on August 15, 2026.